Returns & Warranty Policy
At UNIQ, we stand behind our premium electronics with a 30-day hassle-free return policy. If your device is not performing to your expectations, we offer full refunds or replacements for items in their original packaging.
Initiate Your Request
Log into your UNIQ account and select the 'Return Item' option next to your order history to generate a return authorization number.
Prepare the Device
Ensure the electronic device is factory reset, power-cycled off, and securely placed in its original box with all included accessories and cables.
Ship It Back
Affix the prepaid shipping label provided in your email to the exterior of the package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the device's condition, your refund will be processed to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing