Frequently Asked Questions
Everything you need to know about shopping with UNIQ Electronics.
Are all products at UNIQ covered by a warranty?
Yes, every electronic device purchased from UNIQ comes with a standard 12-month manufacturer warranty. We also offer optional extended protection plans for premium devices.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened but in like-new condition with all original packaging, you are eligible for a full refund or exchange, minus a small restocking fee for certain high-end components.
Do you offer international shipping?
Currently, UNIQ ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international customers are responsible for local customs duties.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to our logistics portal. You can monitor your shipment's progress in real-time until it reaches your doorstep.
Are the products sold on UNIQ authentic and brand new?
Absolutely. UNIQ is an authorized retailer for all brands featured on our site. We guarantee that all products are 100% authentic, factory-sealed, and sourced directly from the manufacturers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options like Klarna and Affirm for eligible purchases.